![]() While Chromebook can occasionally frustrate, and there are some application-task limitations, the “less is more” principle applies.Īll that said, I commend Apple Store for giving more than promised with the repair-and for making a program available to fix problems for free. But user experience is sum of many attributes. By configuration, there is no comparison which laptop should be better. Surprising: How much more satisfied I am with the other Pixelbook (i7, 16GB, 512GB). If there are none in a day or so, I will likely keep the laptop for macOS Mojave testing and sell the 15-inch MacBook Pro with Touch Bar instead (it’s a screamer with 2.7GHz Core i7 quad-processor, 16GB RAM, 2GB Radeon Pro 455 graphics, 512GB SSD). Better still, I was told during the pickup that the battery is attached to the keyboard, making the repair a major hardware refresh-potentially increasing the resale value, too, or so I hope.Īs I write, the laptop is posted on Craigslist but with no nibbles yet. Apple techs did replace the keyboard, which also meant the entire top panel that also includes the palm rests, speaker grills, and trackpad as a single unit. If that wasn’t resolution, the entire keyboard would be replaced.īut the repair was much more involved and rewarding, because of the computer’s design. The next afternoon, an Apple specialist told me that the repair could be completed in the store. On the twenty-first, I backed up all the data from the laptop and factory-refreshed the OS. I made a Genius Bar appointment a week ago today for August 22. The MacBook Pro has a faster processor, twice the memory, and four times the storage. On June 7, 2018, I purchased the first of two Pixelbooks Google offered a $250-promotional discount on the Intel Core i5 model with 8GB RAM and 128GB SSD. How odd that the bum keyboard made her switching all that much easier. The spacebar became stiff to touch, requiring considerable pressure to push, sometimes working but more often not.Īlso coincidentally, Anne and I decided to abandon Apple hardware and services for Google gear and cloud about a week earlier. The malfunctioning worsened over time, and, coincidentally (or not), reached crisis a few days after Apple admitted to problems with the Butterfly keyboard. I purchased the custom-configured MBP in mid-November 2016, and right out of the box the spacebar occasionally skipped. In mid-June 2018, Apple initiated a free repair program, which we used last week with surprisingly positive results. If you haven’t heard about specks of debris causing MBP keyboard failure, I can confirm from our experience that such problem occurs. Yesterday, the local Apple Store emailed that my wife’s former 13.3-inch MacBook Pro with Touch Bar was ready.
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